Customer Testimonials

Darren was reliable and on time considering we did a last minute call for our boiler. He was efficient and we were happy the way he worked; first he told us a price which we thought was realistic. We would highly recommend this honest and gentle man.

Martin Fraga, Brighton Nov 2014

I can wholeheartedly recommend Dales Plumbing Company. Darren's team areall perfectionists and ready to go above and beyond the call of duty for a great result.

Rebecca Duffy, Portland Rd, Hove 

 'We highly recommend Darren, my boiler broken and i have a baby, he did a quote within the hour and fitted our boiler the next day, not only that but he moved everything out the way for us and left the place looking spotless.  He has a great character, offered us to call with any questions and is great with little children.  My only suggestion for improvement is time keeping as he was a little late for both appointments'.
Karen, Havelock Road May 2013

As a landlord who doesn't live in the area, Darren was happy to talk me through various options for my boiler which had given up the ghost. I decided to purchase a new boiler and have Darren install it. He did so quickly and turned up exactly when he said he would. He was also happy to liaise with the tenant on my behalf and immediately emailed me guarantee details etc. I would happily recommend Dale Plumbing.
Irene Fletcher 05 Jan 2013 Ventnor, Isle of White

As a landlord who doesn't live in the area, Darren was happy to talk me through various options for my boiler which had given up the ghost. I decided to purchase a new boiler and have Darren install it. He did so quickly and turned up exactly when he said he would. He was also happy to liaise with the tenant on my behalf and immediately emailed me guarantee details etc. I would happily recommend Dale Plumbing.
Irene Fletcher Ventnor, Isle of White 05/01/13

Great boiler, lovely bloke! Reasonable price and terrific service with a smile. Darren came out 4 days before Christmas and worked quickly and efficiently and was a pleasure to have around the house!!! He was highly recommended to us by a good friend and I will highly recommend him to others!! A++++++
Emma Clarke Goldstone Rd Hove Dec 2012

I found Dale online and he was very professional and honest. He came round when he said he would and fixed the problem quickly and with no fuss he also charged a very small fee for what was a simple job for him but one I couldn't do myself.

Very happy with Dale's plumbing and have asked him to quote on a future job - highly recommended.

David Finch, Roundhill Crescent Brighton  Nov 2012

We contacted Dales for a quote when our old boiler packed up. Darren was quick to visit and he thoroughly inspected our property, making sure he understood our needs before giving us a range of competitively priced options to choose from. Work was completed efficiently and speedily which was good news for us!

I would fully recommend this company as they are reliable, highly professional and competitively priced. We are delighted that we choose Dales for our boiler installation.
Emma Williamson. Cranmer Avenue, Hove Nov 2012

"Darren visited my flat and provided a very competitive quotation for a new
boiler within 24 hours.  The work was complete in a timely fashion and of
excellent standard.  I would strongly recommend Dales Boilers to anyone
requiring a new boiler or service.  Overall an excellent service."
Matt Prout, Hove June 2012

We are delighted to have found Darren and Dales Plumbing. The quote for our new boiler was far cheaper than British Gas and Darren was able to carry out the work very quickly. We are delighted with the boiler and the finished work. We would certainly use Dales Plumbing again if needed. Highly recommended!

Matt Lee Queens Park Road May 2012

I called Darren last year and he's been sorting out our two properties since then. He's fitted two new boilers and fixed a myriad of other problems that always pop up in new properties. His work is exemplary, his rates are really competitive and he's a nice bloke. Don't look any further in Brighton or Hove.
Gary Lawson- Wordsworth St Hove April 2012

"I called Dales Plumbing to have a radiator replaced and was also hoping for some advice and assistance with my boiler which was running at far too high a pressure. Darren responded immediately and luckily for me he was able to come round straight away. He fitted the radiator perfectly and with no mess whatsoever, I was delighted with that. The boiler proved to be a more intricate issue, but he diagnosed the problem, sourced the parts and fixed it in the same afternoon. On top of which he also serviced the boiler and fitted a descaler which will add to its efficiency and greatly limit the chances of the corrosion reoccurring. All at a very reasonable price and done within six hours of me making the initial call. To say I’m pleased doesn’t come close – I now have the prospect of a toasty warm January to look forward to and will definitely use Dales Plumbing in the future."
 – Clair Lowden, Hove. Jan 2012

 As a customer I feel extremely lucky and privalidged that I had Darren from Dales plumbing re-plumbing my new flat. Darren was professional, pleasant and polite. His eye for detail and high standards emphasised his excellent work.  He made a stressful refurbishment a great experience all round and when he was finsished we were really sad to see him go (silly, I know!). I will definately use Darren again. I could not have asked for a better plumber.
Bob Clark, Carlisle Rd, Hove..16 Oct '11

"Dales Plumbing was recommended to us by a friend. The gas safety certificate was about to expire so we needed it done very quickly. Darren was able to come over within 24 hours and did an outstanding job. Darren is clearly very good at what he does and also very knowledgeable; he came up with a great solution to a tricky longterm problem (which should also save us a lot of money). Darren is very trustworthy, friendly and I wouldn't hesitate to recommend him to family and friends. First time we've used Dales Plumbing but certainly won't be the last!"
Milo, Waterloo St Brighton Sep 2011

I would highly recommend Dales Plumbing Company - Darren provided an outstanding friendly service and is an extremely skilled plumber. He repaired our boiler at my place of work, and I was so pleased that I asked him to also job at my flat. You can absolutely rely on his work being of both long-lasting high quality and great value for money. Top marks, thanks a million Darren!
Roz Garnem, Brighton, September 2011

"Really really pleased with the level of service from Dales Plumbing. We had an urgent situation and they were very accommodating of our needs and came out quickly. Darren is really friendly, trustworthy and I wouldn't hesitate to recommend them to friends and family"
Soraya Tayob Holland Rd, Hove 26 May 2011

I can honestly say that Dales  have been a fantastic find. Not only are their quotes highly competitive, we found their standard of work and customer service to be of the highest order. To top it all Darren's a genuinely nice guy who really cares about providing a top service. I'd highly recommend Dales to anyone.
Dan Gray 09 May 2011

Darren was extremely thorough and helpful. Explained the problems so that i could understand the issues.
I will certainly use Dales in the future.
Jon O'Keefe. Hove March '11

I highly recommend Dales Plumbing. Darren came to fix our boiler and whilst he was here looked at underfloor heating in the bathroom.
He is highly efficient and goes the extra mile.
He is also honest and very thorough.
Melanie Neale Hove..March '11


We have used Dales for a number of years with all our plumbing & heating issues, both at home and in our restaurants. Dales are reliable and prompt when responding to call-outs. The price structure is clear and the quality of workmanship high. I would, and have, recommended them to friends and associates without hesitation.
 Andy L.. Giggling Squid Restaurants

"Highly recommended and very friendly. Dale's Plumbers fitted our new boiler and removed the old system in a short space of time and at a reasonable price. I shall be using Dale's Plumbers again when I move my kitchen in a few months' time."
Simon Bedding Brighton Feb '11

 My boiler broke down on a Friday afternoon and I thought I would be facing a massive weekend call out fee. As luck would have it I found Dales.
He attended within the hour, diagnosed the problem,gave me an estimate that did not make me fall over, collected the new spares on Saturday morning and had it fixed before midday, all within the original estimate. Nice guy, no call out charge and knows what he is doing!
I will use him for all my plumbing and gas work and I highly recomend him to anyone else.
 Phil Knowlton.  Brighton Sep 2010

Dales plumbing provided me with excellent service. Darren was prepared to engage in a problem solving job for my boiler and managed to solve a tricky fault. I would highly recommend him.
Sandra Clinton..Hove August 2010

I wanted to take this opportunity to thank Darren from Dale's plumbing. From the first phone call he turned up at the end of that same day to check the problem out. He is really genuine guy, he explained what he was doing all the way through. Friendly, easy going, experienced and honest all you could ask for from someone you've never met before and rely on to get you boiler working again. He estimated what the problem was and how much it would cost, and although it became more complicated he kept me informed all the way through. Considering the amount of time and effort he put in, the repair was very good value too. I would definately use him again and recommend him to anyone else.
 Barney (from Chatsworth Road, Brighton) Aug 2010

I had the great pleasure of dealing with Dales Plumbing and was very impressed with the service i received from them. They replaced a boiler for me, work as great, service was amazing, people were extremely helpful, would highly recommend using this company.
Iain Brown. Hangleton July '10

Great service. Very trustworthy and great prices. Every member of my family has used them now, highly recommended.
Clare Frith, Hove May 2010.

Dales were brilliant. Problem quickly determined and work scheduled in next day despite it being the weekend. Best price quoted. Work quickly & efficiently completed. We now have hot water again! It should also be noted that we unfortunatly had two other plumbers call before Dales stepped in who couldn't find the problem and who charged for the visit!!!
Alison, Clarendon Mansions May '10

 Just a brief thank you for your honesty in informing me over the phone as to how to replace pressure in boiler after bleeding my own radiators more especially on a bank holiday when no one else wants to know my problem and having no hot water. Highly recommended for all future work. Most engineers would have said nothing and charged for the visit. How refreshing!!
Peter Don May 2010

I was really stuck without hot water and so many companies are unable to help at short notice. Dales Plumbing has always been reliable and trustworthy - it is difficult when you are making decisions about something you do not know much about. I found Darren to be absolutely honest, efficient and understanding. I have no complaints about the work done - the hot water is back on with minimal fuss!
Emelia Jones Brighton May 2010

How refreshing to find a company that puts customer satisfaction first. No call out charge, free diagnoses, no obligation quote, superb service and all at a very reasonable price! What more can you ask for? Good work mate, thanks!
Ricardo & Diane. Brighton April '10

Really fast & professional service, at a decent price. I will definitely recommend you to all.
G Atkins  Brighton March '10

When our boiler died over new year I contacted British Gas, their customer service was poor and the engineer failed to turn up. Upon calling Dales Plumbing, Darren was here within 5 minutes, diagnosed a series of faults and had them all resolved the same day. Darren was friendly and professional, he kept me informed of the work he was carrying out and charged a very competitive price. I will definitely use Dales in the future and will recommend all my friends and family do the same.
Tim Weeks, Hove March '10

Many thanks for coming out so fast and fixing our boiler. Less than 3 hours from calling Dales Plumbing to having heating once more. Your company came highly recommended and for good reason.

Richard, Hove Feb '10

It was the Saturday before last and everywhere was terribly snowed up.  It was with horror that I came downstairs in the morning and discovered that my boiler had gone out.  I had two paying guests in the house and just couldn't afford to have no heating.  It was bitterly cold that weekend.  I called my normal plumber but he couldn't promise that he could be with me until the following Monday.  I knew only a local plumber would be able to get to me on the icy roads and so I decided to call Dales Plumbing in Eaton Gardens.  Darren was true to his word and was with me within two hours.  He had the boiler fixed in a short time and showed me how to operate an emergency switch should the problem arise again.  I was immensely relieved to have my heating back on that afternoon !!
J Eleini Sackville Rd Jan '10

Dales are efficient, reliable and very competitively priced. They were serious when stated that once a price has been quoted he keeps to it. I was hugely concerned when my boiler broke new years eve and was in desperate need of heating. Dales  didn't charge a call out fee or extra monies for work carried out. Even though they had to return again due to the parts stores being closed new years eve I wasn't charged extra. I would rate this service as excellent, and would happily recommend to all my friends and family. Dales will be getting alot more business hopefully through my recommendations. 
Karla Wells.. Mile Oak..Jan 2010.

I cannot recommend Dales  enough, came out late one evening to fix boiler, told me straight what it was, charged an exceptionally reasonable price and no call out charge! On top of that just a really nice person to deal with, no sucking through the teeth saying might take me this long or might have to wait for this just straight in got the job done and charged the best price. So happy that I have finally found someone like this. If you have any plumbing work come here first you will not be disappointed.
Christian Butterworth, Hove.. Jan '10

Thoroughly pleased with the work of Darren. Will have no hesitation in using them again in the future. A prompt, efficient & friendly service.
Mark Burgess Brighton Oct 09

I called Dales plumbing on the off chance that I could get someone to look at my boiler as the plumber who I had booked in never showed. I got a very helpful women on the phone who said she had someone on the road and she would see if he could come by. The plumber arrived within 20 minutes and was terrific. He fixed it in 15 minutes and was very professional and even showed me what to do the next time it happened.
From now I will call Dales Plumbing for all the my plumbing need.
Kimberley Butler Brighton Sept 09

Service was professional, prompt and thorough. The problem was explained all the way through and the solution was discussed before being carried out. I couldnt be happier about the service provided, and wouldnt hesitation to call them again.
Rob Davenport
High St, Brighton July '09


We first found Dales Plumbing after being let down by 2 other plumbers who failed to turn up to give quotes. Darren came the same day and fixed the problem on the spot! We have had similarly quick, efficient and helpful service for 2 other jobs, and will be using Dales  again soon. We can thoroughly recommend this firm.
Paul & Helen Baker, Brighton.. June 09

Dale's were prompt, friendly & well priced. Great job on a boiler part change & service, & was clearly informed of charges before any work was done. Great service, will be recommending to friends!
Johnathan Smith Brighton June 09


“For a London based landlord with Brighton properties Darren (Dales plumbing)  has been a real find.
A first-class, real value service that never lets landlord or tenant down.”
Ian Lee London NW5.  May 09

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